Otsego County Mental Health Crisis and Support Services
For any crisis support that is needed during business hours please call
Otsego County Mental Health Outpatient Clinic at
607 - 433 -2343
You can also contact the
Bassett Hospital Outpatient Clinic at
607- 547- 3500
For any crisis support that is needed after hours
please call the
Mobile Crisis Assessment Team (MCAT) at
MCAT provides help during a crisis to children and adults in Oneida, Herkimer, Schoharie, Otsego
Delaware and Chenango Counties.
MCAT seeks to de-escalate a crisis situation, prventing possible harm, keeping the problem outside
of the legal system and avoiding hospitalization when appropriate.
MCAT has the ability to respond to crisis where they occur. MCAT works with the individual,
family and community agencies.
Concerns which are causing the person a serious problem in functioning is a reason to call.
If this is not a crisis
and you are seeking support and information
please the Warm Line at
607- 433-1714 or
1- 800- 377-3281
4:30 pm to 10:30 pm
The Warm Line Peer provides confidential peer support and self-help to
individuals in Otsego, Delaware, Schoharie and Chenango Counties;
The Warm Line is a phone call away where people can speak with a well
trained non-judgemental peer support operator who has been there.
The Warm Line can suggest referral to community services and
alternative means of finding growth and health;
The Warm Line can make pre-arranged contact calls to your home by a peer support operator.
The Warm Line is NOT a crisis hotline.