Hours are typically Monday through Friday from 7a.m. until 3p.m.
* Please note that the above phone line is answered by on duty 911 dispatchers. If you do not receive an answer, it is likely that the call volume in the Center prohibits it. Please leave a message and we will return your call as soon as we can.
**Additionally as this office is within a live and secure 911 Center, walk ins and members of the general public are not permitted access. All business should be conducted over the phone or via email.
Is there a fee for a new 911 Address?
Yes, there is a fee for the assignment of 911 Addresses. The fee is $50.00 for one parcel (multiple units on one parcel will result in additional charges) and $30.00 for each additional parcel. Payments by check payable to Otsego County @ 197 Main Street Cooperstown N.Y. 13326 (please put parcel number in check memo). We do accept credit card payments at the highlighted link below.
Payments can be made at the following link:
Why do I need an 911 Address?
An 911 Address helps emergency services locate residents in an emergency . A faster response time can make a significant difference in survival and degree of recovery. A 911 address is also often required for phone service, building permits, drivers license renewal, land titles, loans, mail delivery, insurance and for other purposes requiring a site location.
What is an 911 Address?
A 911 address is a site location address assigned using a standardized mileage measurement system that is accurate to 1/100 of a mile to a driveway or residence on a named road. Measurements start at the south or west end of a road with driveway/residence on the left side of the road being assigned odd numbers and driveways/residence on the right side of the road being assigned even numbers
People placing emergency calls often have difficulty providing their addresses. Children, visitors, hearing or speech impaired callers, or callers in a life treating situation may not be able to provide address information to dispatcher. 911 automatically gives dispatchers the address allowing them to send the appropriate fire, medical or law enforcement personnel even if he caller is unable to communicate.
Please Post your 911 Address
To assist emergency services , post your 911 number at the entrance to your driveway or in/on the front of your home. Numbers need to be visible from the roadway and should be reflective and a minimum of 3"- 4"high on a contrasting background. People living on shared private access roads should name and post road names to improve emergency response time. 911 Address signs are available low cost from many county fire department. Please see the links at the left side of the page if your are interested in purchasing a sign.
If you have any question, or need further information, please call the Otsego County 911 Addressing Office at